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FAQ's

WHEN IS MY ORDER SHIPPING?

All merchandise items are subject to a processing period before they are shipped. Most orders leave the warehouse within 1-3 business days of payment. You will receive a confirmation email with tracking when your items have been shipped.

WHEN WILL I RECEIVE MY ITEM(S)?

Merchandise items will be delivered within 5 – 7 days of shipping date.

WHERE ARE MY ITEMS COMING FROM?

All of our custom print products are printed and shipped from the USA.

IS MY ORDER GUARANTEED?

Yes. If for some reason you don’t receive your order within the time frame specified above, send us an email to hello@othersideofheavenmovie.com and we’ll investigate the shipping issue for you. In the unlikely event that your package is lost, we will either issue a refund or send a free replacement. If your tracking number shows that the order was delivered, but you claim to not have received it, we will offer a replacement (at our discretion), on a case by case basis.

TRAILER: In Theaters Nationwide JUNE 28th!

On Set with Chris Gorham: In Theaters Nationwide JUNE 28th!

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